Q: Are The Recovery Advocates Licensed Investigators?
While no certification is required to resolve any id theft issue, the Recovery Advocates are CITRMS (Certified Identity Theft Risk Management Specialist) certified through the ICFE (Institute of Consumer Financial Education). In addition, all Recovery Advocates are required to complete the Identity Theft Victim Assistance Training sponsored by the Department of Justice.
These industry specific certifications enhance awareness of the particular presentations of identity theft, thereby more effectively training the Recovery Advocates in detecting
identity theft and fraud issues and fully assisting their clients from detection to resolution.